Healthcare Communications Specialist

Baptist Health; Miami (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

Baptist Health, Florida's largest not-for-profit healthcare system, seeks a dedicated telephone switchboard operator. You will manage multi-line calls across hospital operations, monitor alarms, and provide patient information with a focus on compassionate service in a fast-paced clinical environment.

Ideal candidates have at least 1 year of customer service, strong communication, and basic computer skills.

Qualifications

• High School diploma or GED (or equivalent).
• At least 1 year of customer service experience.
• Good written and verbal communication.

Responsibilities

• Operates a multi-position telephone switchboard to relay calls.
• Performs hospital telecommunications and clerical duties as needed.
• Monitors alarms, performs code paging, and provides patient information.
• Consistently delivers exceptional service to callers.

Skills

Customer service

Written/verbal communication

Basic computer skills

Education

High School Diploma

GED

Associate of Arts (desired)

Job description

Baptist Health, Florida's largest not-for-profit healthcare system, seeks a dedicated telephone switchboard operator. You will manage multi-line calls across hospital operations, monitor alarms, and provide patient information with a focus on compassionate service in a fast-paced clinical environment.

Ideal candidates have at least 1 year of customer service, strong communication, and basic computer skills.