Healthcare Client Setup & QA Intern

Independence Blue Cross; Philadelphia (Philadelphia County); On-site; USD 21,000 - 34,000; Full time

Job summary

Independence Blue Cross is seeking a Client Setup Quality & Configuration Summer Intern to assist in benefit configuration accuracy, QA, and process improvement. You will analyze benefit data, support configuration testing, and help optimize workflows.

The role offers hands-on experience in healthcare operations, data-driven decision making, and collaboration with a diverse team. Open to juniors, seniors, or recent graduates within one year of program start date.

Qualifications

• Strong analytical, organizational, and communication skills.
• Detail-oriented with the ability to manage multiple assignments.
• Proficiency with Microsoft Excel and PowerPoint required.

Responsibilities

• Support quality assurance and benefit configuration activities.
• Assist with data analysis and reporting to identify trends and process improvement opportunities.
• Participate in testing and validation efforts related to benefit configuration changes.
• Create and maintain presentations, reports, and documentation.
• Collaborate with team members on operational and strategic initiatives.
• Utilize data-driven insights to support workflow optimization and improved business outcomes.

Skills

Analytical skills

Organizational skills

Communication skills

Teamwork

Independent work

Education

Health Policy

Business Administration

Healthcare Administration

Tools

Microsoft Excel

Microsoft PowerPoint

Office apps

AI tools familiarity

Job description

Independence Blue Cross is seeking a Client Setup Quality & Configuration Summer Intern to assist in benefit configuration accuracy, QA, and process improvement. You will analyze benefit data, support configuration testing, and help optimize workflows.

The role offers hands-on experience in healthcare operations, data-driven decision making, and collaboration with a diverse team. Open to juniors, seniors, or recent graduates within one year of program start date.