Summer Intern: Client Setup Analyst

Independence Blue Cross, LLC; Philadelphia (Philadelphia County); On-site; USD 25,000 - 30,000; Full time

Job summary

The Client Setup Quality & Configuration Summer Intern at Independence Blue Cross will support benefit configuration accuracy, QA, and process improvement. You will analyze benefit data, assist with configuration testing, and help optimize workflows in a healthcare operations setting.

This hands-on internship runs June 1, 2027 to August 6, 2027 at 1900 Market Street in Philadelphia, offering exposure to data-driven decision making and cross-functional collaboration with a focus on quality

Qualifications

• Pursuing a degree in Healthcare Administration, Health Policy, Business Administration, or a related field.
• Junior, Senior, or Recent graduates (within one year of program start date).
• Minimum GPA of 3.4 or higher.
• Strong analytical, organizational, and communication skills.
• Proficiency in Microsoft Excel, PowerPoint, and other Office applications.
• Familiarity with data analysis concepts and AI tools is a plus.
• Ability to work independently and as part of a team.

Responsibilities

• Support quality assurance and benefit configuration activities.
• Assist with data analysis and reporting to identify trends and process improvements.
• Participate in testing and validation efforts related to benefit configuration changes.
• Create and maintain presentations, reports, and documentation.
• Collaborate with team members on operational and strategic initiatives.
• Utilize data-driven insights to support workflow optimization and better business outcomes.

Skills

Analytical skills

Organizational skills

Communication

Microsoft Excel

PowerPoint

Data analysis concepts

AI tools familiarity

Independent & team work

Education

Healthcare Administration

Health Policy

Business Administration

Tools

Microsoft Office

Job description

About the Department

The Client Setup department is responsible for implementing and configuring client benefits that directly impact claims processing for our members. The team supports a variety of functions, including Quality Assurance, Medical Policy implementation, auditing, and benefit configuration to ensure accuracy and operational excellence.

Position Summary

The Client Setup Quality & Configuration Summer Intern will support initiatives focused on benefit configuration accuracy, quality assurance, and continuous process improvement. This role provides handson experience in analyzing benefit data, assisting with configuration testing, and identifying opportunities to improve workflows and operational effectiveness.

The intern will participate in projectbased and analytical assignments that support business objectives, enhance efficiency, and contribute to datadriven decisionmaking. This is an excellent opportunity for students interested in healthcare operations, business processes, and quality management.

Responsibilities

• Support quality assurance and benefit configuration activities.
• Assist with data analysis and reporting to identify trends and process improvement opportunities.
• Participate in testing and validation efforts related to benefit configuration changes.
• Create and maintain presentations, reports, and documentation.
• Collaborate with team members on operational and strategic initiatives.
• Utilize datadriven insights to support workflow optimization and improved business outcomes.

Qualifications

• Strong analytical, organizational, and communication skills.
• Detailoriented with the ability to manage multiple assignments.
• Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Familiarity with data analysis concepts and AI tools is a plus.
• Ability to work independently and as part of a team.

Accepted Majors

• Healthcare Administration
• Health Policy
• Business Administration

Eligibility

• Pursuing a degree in Healthcare Administration, Health Policy, Business Administration, or a related field
• Junior, Senior, or Recent graduates (must be within one year of the program start date)

Minimum GPA

• 3.4 or higher

Program Dates

• Program Start Date: June 1, 2027
• Program End Date: August 6, 2027

Location

• 1900 Market Street, Philadelphia, PA 19103

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.