Healthcare Client Relations & Growth Coordinator

Safe Life Home Healthcare; Lombard (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Team-based environment

Direct leadership exposure

Job summary

Safe Life Home Care in Lombard, IL is seeking a Client Relations & Business Development Coordinator to manage client relations, support growth initiatives, and coordinate care delivery with the operations team.

The role emphasizes building strong relationships with families, referral partners, hospitals, and clinics, with responsibilities in onboarding, follow-ups, referrals tracking, and community outreach in a dynamic home care environment.

Qualifications

• High school diploma required; college degree preferred for growth opportunities.
• Experience in home care, healthcare, client services, customer service, or sales support is preferred.
• Strong communication, follow-up and relationship-building skills are essential.
• Organized, detail-oriented and able to multitask in a fast-paced environment.

Responsibilities

• Serve as main point of contact for clients and families.
• Handle client intake calls, onboarding, and ongoing follow-ups.
• Ensure high client satisfaction and address concerns professionally.
• Coordinate with caregivers and internal teams to support care delivery.
• Maintain accurate client documentation and records.
• Assist supervisor with referral outreach and relationship management.
• Communicate with hospitals, clinics, physicians’ offices, and community partners.
• Help track referrals, leads, and conversion outcomes.
• Participate in community events, networking, and outreach initiatives.
• Support strategies to increase client volume and retention.
• Assist with scheduling, reporting, and internal coordination.

Skills

Communication skills

Relationship-building

Customer service

Sales support

Education

High school diploma

College degree preferred

Tools

Office software

Care management systems

Job description

Safe Life Home Care in Lombard, IL is seeking a Client Relations & Business Development Coordinator to manage client relations, support growth initiatives, and coordinate care delivery with the operations team.

The role emphasizes building strong relationships with families, referral partners, hospitals, and clinics, with responsibilities in onboarding, follow-ups, referrals tracking, and community outreach in a dynamic home care environment.