Healthcare Client Access Specialist

Brightli; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Opportunities for professional growth

Friendly and supportive work enviro n

Flexible scheduling

Professional development opportunities

Recognition and reward programs

Paid time off and holidays

Health, dental, and vision insurance

401(k) plan with company match

Job summary

Brightli in Columbia, MO seeks a Client Access Representative to handle walk-in and phone inquiries, schedule appointments, collect payments, and maintain client records. The role requires strong customer service, multitasking, and HIPAA compliance within a supportive team.

The position offers full-time hours, a competitive benefits package, and opportunities for growth in a dynamic behavioral health setting.

Qualifications

• High School Diploma or equivalent required.
• Associate’s degree in business, administration, or related field preferred.
• 2+ years of customer service experience, preferably in a healthcare setting.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Familiarity with medical terminology and billing procedures a plus.

Responsibilities

• Provide exceptional customer service to all clients, staff, and leadership team members
• Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner
• Schedule client appointments and manage client flow
• Collect payment and handle billing and insurance matters
• Maintain accurate and up-to-date client records and files
• Assist with data entry and other administrative tasks as needed
• Communicate effectively with clients, staff, and providers
• Provide support and assistance to other team members as needed
• Adhere to HIPAA regulations and maintain confidentiality of client information

Skills

Customer service

Multitasking

HIPAA compliance

Communication

Data entry

Microsoft Office

Education

High School Diploma

Associate’s degree in business/administration

Tools

Microsoft Office Suite

Job description

Brightli in Columbia, MO seeks a Client Access Representative to handle walk-in and phone inquiries, schedule appointments, collect payments, and maintain client records. The role requires strong customer service, multitasking, and HIPAA compliance within a supportive team.

The position offers full-time hours, a competitive benefits package, and opportunities for growth in a dynamic behavioral health setting.