Healthcare Capacity & Access Analytics Manager

Ochsner Health; Louisiana; On-site; USD 90,000 - 130,000; Full time

Job summary

Ochsner Health in Louisiana is seeking a Capacity Management & Access Analytics leader to optimize provider scheduling, patient access, and workflow performance.

You will analyze performance data, forecast demand, and partner with clinical, operational, and IS leaders to drive improvements and implement AI-enabled solutions.

Applicants should have 5+ years in healthcare operations and 2+ years of supervisory experience, plus proficiency with Excel, Tableau, and Epic Cadence.

Qualifications

• Requires 5+ years in healthcare operations, patient access, or related field.
• Includes 2+ years of supervisory or management experience.
• Experience leading operational analytics, performance improvement, or QA initiatives preferred.
• Experience with Epic Cadence and provider scheduling is a plus.

Responsibilities

• Oversees provider capacity management and patient access analytics to improve scheduling and outcomes.
• Analyzes performance data to identify trends and implement sustainable improvements.
• Provides forecasting and actionable recommendations to executive leadership.
• Develops and maintains operational procedures, documentation, and training materials.
• Leads or supports initiatives involving scheduling optimization, automation, and AI-enabled tech.

Skills

Analytical skills

Communication

Cross-functional leadership

Change management

Project management

Education

Bachelor's degree in Healthcare Administration, Data Analytics, Information Systems, or related field

Master's degree in Business Administration, Healthcare Administration, or related field

Tools

Excel

Tableau

Power BI

Epic Cadence

SlicerDicer

Job description

Ochsner Health in Louisiana is seeking a Capacity Management & Access Analytics leader to optimize provider scheduling, patient access, and workflow performance.

You will analyze performance data, forecast demand, and partner with clinical, operational, and IS leaders to drive improvements and implement AI-enabled solutions.

Applicants should have 5+ years in healthcare operations and 2+ years of supervisory experience, plus proficiency with Excel, Tableau, and Epic Cadence.