Head of Provider Performance & Access Optimization

Ochsner Health; Louisiana; On-site; USD 120,000 - 190,000; Full time

Job summary

Ochsner Health in Louisiana seeks an experienced healthcare operations leader to drive provider productivity, patient access, capacity management, and clinic template optimization. You will partner with executive leadership and physicians to improve utilization, efficiency, and financial sustainability across multiple sites.

The role requires strong analytical skills, strategic thinking, and ability to manage complex improvement initiatives in a healthcare system.

Qualifications

• Advanced knowledge of provider productivity, patient access, capacity management, and ambulatory operations.
• Strong analytics and ability to translate data into actionable recommendations.
• Ability to lead cross-site operational improvement initiatives.
• Experience partnering with physician and operational leaders in a complex healthcare system.
• Ability to establish standards and governance for access, scheduling, and capacity utilizations.

Responsibilities

• Leads provider productivity, patient access, capacity management, utilization, and clinic template optimization initiatives across regions.
• Partners with System Chief Medical Officer to improve physician and APP productivity, access, utilization, and financial sustainability.
• Monitors and benchmarks provider performance using productivity metrics and scheduling data.
• Establishes standards for access, scheduling, and clinic templates to improve efficiency.
• Collaborates with Chairs and department heads to drive performance improvement and standardization.
• Delivers dashboards, scorecards, and predictive analytics for capacity planning and workforce decisions.
• Supports onboarding, ramp-up, and ongoing performance management for APP utilization.
• Performs other duties as assigned.

Skills

Provider productivity

Patient access

Capacity management

Ambulatory operations

Performance improvement

Data analysis

Strategic thinking

Governance and standards

Education

Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Finance, Operations Management, or related field

MBA or MPH or related advanced degree preferred

Job description

Ochsner Health in Louisiana seeks an experienced healthcare operations leader to drive provider productivity, patient access, capacity management, and clinic template optimization. You will partner with executive leadership and physicians to improve utilization, efficiency, and financial sustainability across multiple sites.

The role requires strong analytical skills, strategic thinking, and ability to manage complex improvement initiatives in a healthcare system.