Strategic Leader - Provider Performance & Access

Ochsner Health; New Orleans (LA); On-site; USD 120,000 - 170,000; Full time

Job summary

Ochsner Health in New Orleans seeks a senior operations leader to drive provider productivity, patient access, capacity management, and clinic template optimization across regions. You will partner with physicians, APPs, and operational leadership to implement strategies that improve access, utilization, and efficiency.

You will oversee major performance improvement initiatives, develop dashboards and standards, and mentor teams to achieve measurable gains while ensuring regulatory compliance

Qualifications

• Bachelor's degree in a business/healthcare/operational field required.
• MBA/MPH or related advanced degree preferred.
• 7+ years of progressive healthcare operations experience required.

Responsibilities

• Leads provider productivity, patient access, capacity management, utilization, and clinic template optimization initiatives across regions.
• Partner with System Chief Medical Officer to improve physician and APP productivity, access, utilization, and financial sustainability.
• Monitors and benchmarks provider performance using productivity metrics and other KPIs.
• Establishes and maintains access, scheduling, and clinic template standards; evaluates appointment availability and schedule utilization to improve access.
• Collaborates with Chairs, Department Heads, medical directors, and APPs to drive performance improvement and standardization.
• Performs other related duties as assigned.

Skills

Provider productivity

Patient access

Capacity management

Performance improvement

Data analytics

Strategic thinking

Change management

Education

Bachelor's degree in Business Administration / Healthcare Administration / Public Health / Finance / Operations Management

MBA / MPH preferred

Job description

Ochsner Health in New Orleans seeks a senior operations leader to drive provider productivity, patient access, capacity management, and clinic template optimization across regions. You will partner with physicians, APPs, and operational leadership to implement strategies that improve access, utilization, and efficiency.

You will oversee major performance improvement initiatives, develop dashboards and standards, and mentor teams to achieve measurable gains while ensuring regulatory compliance