Healthcare Billing Operations Lead

Zotec Partners; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Zotec Partners is seeking an experienced Billing Manager to oversee daily charge entry operations, invoicing accuracy, and client billing processes. You’ll coach and develop Client Bill Associates, monitor SLA performance, and drive process improvements in a fast-paced healthcare revenue cycle environment.

Join a collaborative team that values integrity, clear communication, and strong client relationships, with opportunities to shape onboarding and billing integration for new clients.

Qualifications

• Management experience in a healthcare billing or revenue cycle setting.
• Excellent written and verbal communication skills.
• Ability to coach and develop staff and manage workflows.

Responsibilities

• Oversee daily charge entry operations, ensuring accuracy and timely submission.
• Manage and develop Client Bill Associates through coaching and feedback.
• Monitor workloads, queues, and SLA performance to meet deadlines.
• Ensure accurate client invoicing in line with contracts and standards.
• Resolve complex billing issues with clear client communication.
• Collaborate with Accounting, Implementation, and Client Success to improve processes.
• Maintain strong client relationships through calls and service delivery.
• Oversee client portal usage and ensure team/client proficiency.
• Analyze trends and performance metrics; prepare reports and improvements.
• Support onboarding and ensure smooth billing integration for new clients.

Skills

Healthcare billing

Client communication

Team management

Analytical skills

Education

High school diploma

Job description

Zotec Partners is seeking an experienced Billing Manager to oversee daily charge entry operations, invoicing accuracy, and client billing processes. You’ll coach and develop Client Bill Associates, monitor SLA performance, and drive process improvements in a fast-paced healthcare revenue cycle environment.

Join a collaborative team that values integrity, clear communication, and strong client relationships, with opportunities to shape onboarding and billing integration for new clients.