Healthcare Billing & Office Operations Manager

Good Shepherd Health & Rehabilitation Center; Ashland (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k)

PTO for full-time

Bonus potential

Career growth opportunities

Job summary

The Good Shepherd Health & Rehabilitation Center in Ashland, OH is seeking a qualified Business Office Manager to lead our billing and AR efforts. You will oversee the business office team, ensure accurate and timely billing, and work with Medicare, Medicaid and insurance providers to keep claims moving smoothly.

You will maintain resident fund accounting, coordinate with other departments, and help ensure regulatory compliance while supporting the center's Care Beyond Compare commitment.

Qualifications

• Experience managing billing and accounts receivable in a healthcare setting.
• Familiarity with Medicare, Medicaid, VA and insurance claims processing.
• Strong organizational and interpersonal skills are essential.
• Ability to coordinate people and resources effectively.
• Proficiency with Microsoft Office Suite (Word, Excel, etc.).

Responsibilities

• Oversee the center’s business office services and staff.
• Ensure accurate and timely billing of all accounts.
• Coordinate with government and insurance providers for claims follow-up.
• Verify patient insurance coverage and communicate billing details.
• Follow up on outstanding balances to optimize collections.
• Maintain accurate Resident Fund accounting and reporting.
• Collaborate with other departments to support operations.

Skills

Billing & AR

Team leadership

Regulatory compliance

Communication

MS Office

Healthcare claims

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Word

Job description

The Good Shepherd Health & Rehabilitation Center in Ashland, OH is seeking a qualified Business Office Manager to lead our billing and AR efforts. You will oversee the business office team, ensure accurate and timely billing, and work with Medicare, Medicaid and insurance providers to keep claims moving smoothly.

You will maintain resident fund accounting, coordinate with other departments, and help ensure regulatory compliance while supporting the center's Care Beyond Compare commitment.