Business Office Manager

Good Shepherd Health & Rehabilitation Center; Ashland (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k)

PTO for full-time

Bonus potential

Career growth opportunities

Job summary

The Good Shepherd Health & Rehabilitation Center in Ashland, OH is seeking a qualified Business Office Manager to lead our billing and AR efforts. You will oversee the business office team, ensure accurate and timely billing, and work with Medicare, Medicaid and insurance providers to keep claims moving smoothly.

You will maintain resident fund accounting, coordinate with other departments, and help ensure regulatory compliance while supporting the center's Care Beyond Compare commitment.

Qualifications

• Experience managing billing and accounts receivable in a healthcare setting.
• Familiarity with Medicare, Medicaid, VA and insurance claims processing.
• Strong organizational and interpersonal skills are essential.
• Ability to coordinate people and resources effectively.
• Proficiency with Microsoft Office Suite (Word, Excel, etc.).

Responsibilities

• Oversee the center’s business office services and staff.
• Ensure accurate and timely billing of all accounts.
• Coordinate with government and insurance providers for claims follow-up.
• Verify patient insurance coverage and communicate billing details.
• Follow up on outstanding balances to optimize collections.
• Maintain accurate Resident Fund accounting and reporting.
• Collaborate with other departments to support operations.

Skills

Billing & AR

Team leadership

Regulatory compliance

Communication

MS Office

Healthcare claims

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Word

Job description

The Good Shepherd Health & Rehabilitation Center in Ashland, OH is seeking a qualified candidate to join our team as the Business Office Manager.

As the Business Office Manager, you will be an integral part of our leadership team, responsible for managing the center’s billing and accounts receivable functions. Your role will involve overseeing all the billing processes, coordinating with government and insurance providers, and ensuring compliance with regulations. You will play a pivotal role in helping us meet our commitment to providing Care Beyond Compare by maintaining optimal billing practices which support the continued financial success of the center.

What We Offer

• Competitive pay commensurate with experience
• Bonus potential based on performance.
• Excellent Health Benefits (Medical, Dental, Vision)
• 401(k), Flexible Spending Account, & Other Elective Benefits Available
• Paid Time Off (PTO) for Full-Time Employees
• Career Growth Opportunities

What You'll Do

• Oversee the center’s business office services including management of business office employees.
• Ensure accurate and timely billing of all accounts and work closely with Medicare, Medicaid, VA and insurance providers to ensure timely follow-up and processing of outstanding claims.
• Verify insurance coverage for patients and communicate effectively with patients and families regarding billing inquiries.
• Consistently follow-up on outstanding patient accounts to ensure timely collection of balances.
• Oversee and maintain accurate accounting of Resident Fund Accounts.
• Develop and maintain good working rapport with other departments in the healthcare center.
• Other duties as needed for the successful operation of the center.

What You Need

• High School Diploma or Equivalent.
• Experience in healthcare accounts or business office services preferred.
• Experience with health insurance claims including Medicare and Medicaid.
• Ability to effectively coordinate people and resources.
• Proficient with computer programs including Microsoft Office Suite (Word, Excel, etc.)
• Excellent communication and interpersonal skills.
• Highly organized and detail oriented.
• Ability to work independently or as part of a team.
• This is a salaried/exempt position.