Healthcare Billing & Office Assistant

The Ridge Post-Acute; San Jose (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Ridge Post-Acute in San Jose, CA is seeking a detail-oriented Business Office Assistant to support daily administrative and financial operations. You will work with the Business Office Manager to maintain resident and financial records, assist with billing, and help ensure accurate documentation while providing courteous service to residents, families, and staff.

Ideal candidates have a high school diploma, strong organizational and communication skills, and experience in healthcare

Qualifications

• High school diploma or equivalent.
• Experience in an administrative/clerical, business office, or customer service role.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to multitask, prioritize responsibilities, and meet deadlines.

Responsibilities

• Assist with day-to-day administrative operations of the Business Office.
• Maintain accurate and organized resident, financial, and business records.
• Assist with resident billing, statements, payments, and account-related documentation.
• Process and organize invoices, receipts, deposits, and other financial documents.
• Assist with insurance, Medicare, Medi-Cal/Medicaid, and private-pay documentation as directed.
• Respond professionally to questions and inquiries from residents, families, vendors, and staff, or direct them to the appropriate department or individual.
• Assist the Business Office Manager with collections, account follow-up, and other business office functions.
• Maintain confidentiality of resident, financial, and facility information.
• Assist with preparing reports, spreadsheets, correspondence, and other administrative documents.
• Coordinate and communicate with other departments to support accurate and timely completion of business office tasks.
• File, scan, and maintain documents according to facility policies and regulatory requirements.
• Provide general administrative support to the Business Office Manager and facility leadership as needed.
• Perform other duties and responsibilities as assigned.

Skills

Strong organizational skills

Attention to detail

Effective verbal and written沟通

Customer service orientation

Multitasking ability

Education

High school diploma or equivalent

Associate degree or higher in Business Administration, Healthcare Administration, or related field

Tools

Microsoft Office (Word, Excel, Outlook)

Accounting software or electronic records systems

Job description

The Ridge Post-Acute in San Jose, CA is seeking a detail-oriented Business Office Assistant to support daily administrative and financial operations. You will work with the Business Office Manager to maintain resident and financial records, assist with billing, and help ensure accurate documentation while providing courteous service to residents, families, and staff.

Ideal candidates have a high school diploma, strong organizational and communication skills, and experience in healthcare