Assistant Healthcare Business Office Pro

Crown Healthcare Group; Broadview Heights (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

The Heights Rehabilitation and Healthcare Center is seeking a motivated Assistant Business Office Manager to support day-to-day business office operations, billing, and resident financial matters. You will help ensure timely claims and accurate records while delivering excellent customer service to residents and families.

The ideal candidate has healthcare or office management experience, strong organizational skills, and proficiency with Microsoft Office.

Qualifications

• Healthcare or business office management experience preferred.
• Strong billing, insurance, and financial process knowledge.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple tasks and work independently.
• Proficiency in Microsoft Office and office management software.
• Knowledge of HIPAA regulations and confidentiality requirements.
• Compassionate, team-oriented and resident-focused.

Responsibilities

• Oversee daily operations of the business office in coordination with the Business Office Manager.
• Support billing processes, including insurance verification, invoicing, and follow-up on outstanding accounts.
• Assist with resident financial matters and documentation.
• Maintain accurate resident records and ensure regulatory and internal policy compliance.
• Ensure timely and accurate submission of Medicare, Medicaid, and private insurance claims.
• Provide administrative support to the Business Office Manager and other departments as needed.
• Act as a point of contact for residents, families, and staff regarding financial matters and office operations.
• Collaborate with the clinical team for proper documentation and coordinated resident care.
• Assist with audit preparations and corrective actions as needed.
• Uphold the Excellence in Care philosophy through exceptional service.

Skills

Healthcare experience

Billing knowledge

Insurance knowledge

Communication skills

Organizational skills

Multitasking

Independent work

Microsoft Office

HIPAA knowledge

Team player

Tools

Microsoft Office

Job description

The Heights Rehabilitation and Healthcare Center is seeking a motivated Assistant Business Office Manager to support day-to-day business office operations, billing, and resident financial matters. You will help ensure timely claims and accurate records while delivering excellent customer service to residents and families.

The ideal candidate has healthcare or office management experience, strong organizational skills, and proficiency with Microsoft Office.