Healthcare Banking Sales Support Specialist

Flagstar; Troy (MI); On-site; USD 62,000 - 94,000; Full time

Job summary

Flagstar Bank in Charlotte, NC seeks a Sales Support Associate in Healthcare Banking to back client relationships within Specialized Industries. You will coordinate loan closings, ensure regulatory compliance, and act as a liaison across RMs, Operations, and clients, contributing to reporting and profitability.

The role emphasizes accuracy, client service, and cross-department collaboration, with a focus on post-closing activities and maintaining compliance across processes.

Qualifications

• Undergraduate degree (4 years) or equivalent experience.
• 3+ years of commercial lending processing/closing/customer support experience.
• Experience with commercial lending legal and compliance.

Responsibilities

• Coordinate transaction and loan closing activities with internal and external partners.
• Ensure compliance with policies, procedures, and standards.
• Support RMs and PMs with loan closing and stakeholder communication.
• Produce portfolio metrics, loan projections, and pipeline reports.
• Manage portfolio risk by tracking statements, insurance, and documentation.
• Respond to client inquiries and provide post-closing support.

Skills

Commercial lending knowledge

Customer support

Regulatory compliance

Microsoft Office

Education

Undergraduate degree

Tools

Microsoft Office

Job description

Flagstar Bank in Charlotte, NC seeks a Sales Support Associate in Healthcare Banking to back client relationships within Specialized Industries. You will coordinate loan closings, ensure regulatory compliance, and act as a liaison across RMs, Operations, and clients, contributing to reporting and profitability.

The role emphasizes accuracy, client service, and cross-department collaboration, with a focus on post-closing activities and maintaining compliance across processes.