Healthcare Banking Sales Support Specialist

Flagstar Bank; Charlotte (NC); On-site; USD 62,000 - 94,000; Full time

Job summary

Flagstar Bank is seeking a Sales Support Associate in Charlotte, NC to support healthcare client relationships within the Specialized Industries organization. The role requires handling loan and deposit related inquiries and coordinating across Relationship Managers, Loan Operations, and clients to ensure compliance and high-quality service.

Responsibilities include coordinating loan closings, maintaining portfolio reports, and providing exceptional post-closing client experiences, while

Qualifications

• Undergraduate degree required; equivalent experience may substitute.
• 3+ years of commercial lending processing/closing/customer support experience.

Responsibilities

• Transaction & loan closing coordination for commercial sales processes.
• Ensure compliance with policies, procedures and standards.
• Coordinate with RMs, PMs, and internal departments on loan closings.

Skills

Commercial lending

Customer support

Documentation

Compliance knowledge

Ms Office

Education

Undergraduate degree

Tools

MS Office

Job description

Flagstar Bank is seeking a Sales Support Associate in Charlotte, NC to support healthcare client relationships within the Specialized Industries organization. The role requires handling loan and deposit related inquiries and coordinating across Relationship Managers, Loan Operations, and clients to ensure compliance and high-quality service.

Responsibilities include coordinating loan closings, maintaining portfolio reports, and providing exceptional post-closing client experiences, while