Healthcare AV Technician — On-Campus Lectures & Meetings

The University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

Retirement Programs through TRS

Paid Parental Leave Benefit

Wellness programs

Tuition Reimbursement

PSLF Qualified Employer

Learn more about these benefits

Job summary

UT Southwestern Medical Center in Dallas seeks an Audio-Visual Support Specialist I with strong customer service to operate, maintain, and troubleshoot AV systems across campus and remote teaching spaces. This 100% on-campus role may require on-call duties and involves supporting patient education technology.

You will set up microphones and videoconferencing, train non-technical users, provide live support for conferences, and ensure presenters have in-room technology ready.

Qualifications

• Education: High School Diploma or GED.
• Experience: 3 years customer-facing work or basic AV troubleshooting.
• Preferred: 1 year working with Video Conferencing (Teams, Zoom).

Responsibilities

• Plans and prepares AV teaching aids and methods; operates and maintains AV equipment.
• Troubleshoots hardware issues and replaces AV equipment as needed.
• Provides conference room support, training, and hardware replacement.
• Supports online conferences via rooms and desktop workstations.
• Performs audiovisual recording of lectures and events.
• On-call support during off-hours and holidays.
• Educates on health education technology and basic tech needs.
• Performs other duties as assigned.

Skills

Customer facing

AV troubleshooting

Video conferencing

Education

High School Diploma or GED

Job description

UT Southwestern Medical Center in Dallas seeks an Audio-Visual Support Specialist I with strong customer service to operate, maintain, and troubleshoot AV systems across campus and remote teaching spaces. This 100% on-campus role may require on-call duties and involves supporting patient education technology.

You will set up microphones and videoconferencing, train non-technical users, provide live support for conferences, and ensure presenters have in-room technology ready.