Healthcare Applications Coordinator & UAT Lead

Dutech Systems; Westfield (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Dutech Systems is seeking a Healthcare Applications Analyst / Coordinator in Massachusetts to support the implementation, configuration, testing, and readiness of hospital applications. The role focuses on clinical workflows, administrative processes, and stakeholder collaboration rather than software development.

You will coordinate UAT, gather requirements, and help prepare end-users for go-live while developing SOPs and training materials.

Qualifications

• Experience supporting healthcare or hospital applications in clinical, administrative, or operational environments.
• Understanding hospital workflows and healthcare application processes.
• Experience gathering business requirements, documenting workflows, and coordinating system enhancements.
• Hands-on experience coordinating UAT, application testing, or implementation readiness activities.

Responsibilities

• Support day-to-day operations and end-user needs for hospital applications, including policy management, staff scheduling, incident reporting, and EHR systems.
• Coordinate application upgrades, configuration changes, system enhancements, and implementation activities.
• Gather and document business requirements from clinical, administrative, and operational stakeholders.
• Analyze existing hospital workflows and identify opportunities for process improvement and application optimization.
• Coordinate User Acceptance Testing (UAT), including test planning, scenario development, execution, defect tracking, and issue resolution.
• Support implementation readiness activities, including workflow validation, end-user training, communication, and operational preparation.
• Develop and maintain SOPs, user guides, process documentation, and training materials.
• Coordinate with vendors, IT teams, hospital departments, and business users to resolve issues.
• Support go-live activities, post-implementation stabilization, issue tracking, and end-user feedback.
• Assist with EHR readiness planning and ensure changes align with policies and workflows.
• Facilitate stakeholder meetings, document decisions, track actions, and communicate status.
• Help ensure changes are tested, documented, communicated, and adopted by end users.

Skills

Healthcare applications coordination

Stakeholder coordination

UAT coordination

Documentation (SOPs / training)

Analytical thinking

Job description

Dutech Systems is seeking a Healthcare Applications Analyst / Coordinator in Massachusetts to support the implementation, configuration, testing, and readiness of hospital applications. The role focuses on clinical workflows, administrative processes, and stakeholder collaboration rather than software development.

You will coordinate UAT, gather requirements, and help prepare end-users for go-live while developing SOPs and training materials.