Healthcare Admissions Specialist – First Impressions & Tours

Green-Valley-Health-and-Wellness-Suites; Henderson (NV); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Disb

401(k)

Paid Time Off

DailyPay

Tuition Reimbursement

Nursing Loan Repayment Programs

Job summary

Green-Valley-Health-and-Wellness-Suites is seeking an Admissions Coordinator in Henderson, NV to be the first point of contact for patients, families and the public. The role requires strong customer service, attention to detail, and healthcare familiarity to manage tours, paperwork and coordination with care teams.

You will drive the admissions process, coordinate with discharge planners, and conduct outreach to referral sources to increase census.

Qualifications

• 1+ years of experience in an Admissions position in healthcare environment.
• Long term care experience required.
• Knowledge of medical terminology ability to discuss clinical evaluations with physicians and other care givers within facility.
• Must be able to travel locally by personal automobile as required.
• Reliable transportation required.

Responsibilities

• Develop and manage initial contact as necessary with discharge planner, family, or responsible party to initiate tour and follow-up procedures.
• Manage the tour process using established tour practices that promote effective conversion of referrals to admissions, and ensure timely and effective tours are conducted and other staffs are trained to tour in the Admission Coordinator’s absence.
• Manage the admissions process, to include the use of all mandatory admissions paperwork, timely and accurate completion of paperwork, courteous treatment of residents and family members, and implementation of quality/expectation setting guidelines where appropriate. They also provide pertinent information about incoming residents to all relevant departments within the facility.
• Develop and implement internal in servicing of key employees regarding their role in the admissions process.
• Conduct external sales activity with current referral sources to increase census.

Skills

Healthcare admissions experience

Long term care experience

Medical terminology

Travel locally by car

Reliable transportation

Job description

Green-Valley-Health-and-Wellness-Suites is seeking an Admissions Coordinator in Henderson, NV to be the first point of contact for patients, families and the public. The role requires strong customer service, attention to detail, and healthcare familiarity to manage tours, paperwork and coordination with care teams.

You will drive the admissions process, coordinate with discharge planners, and conduct outreach to referral sources to increase census.