Admissions Coordinator

Volare Health, LLC; Eugene (OR); Presencial; USD 28.000 - 34.000; Jornada completa

Descripción de la vacante

Green Valley Rehabilitation Center is seeking an Admissions Coordinator to deliver outstanding customer service and coordinate admissions with nursing, maintenance, and housekeeping teams.

The role emphasizes communication, data accuracy in EMR, and collaboration with leadership to maintain census. Experience in health care settings and understanding of EPIC/AIDA systems are assets.

Formación

• Excellent written and verbal communication, problem solving, and decision making abilities.
• Ability to work well with an interdisciplinary team.
• Passion for connecting people with services and following through on program initiatives.
• Experience or exposure in health care setting.
• Familiar with insurance verification and insurance authorization preferred.

Responsabilidades

• Coordinate with nursing to ensure rooms are ready for new admits, returning residents, and room changes.
• Coordinate with maintenance to fix room issues.
• Coordinate with housekeeping to ensure rooms are clean.
• Ensure admissions process is seamless and customer-friendly, with complete documentation and regulatory compliance.
• Review EPIC, AIDA, and referrals; ensure accurate data entry in EMR.
• Collaborate with admissions director, director of nurses, and administrator to maintain census.
• Adhere to Code of Conduct and Business Ethics; assist with training and reporting.
• Participate in Quality Improvement activities as assigned.
• Possible after-hours, on-call, or weekend work; 24/7 facility operations.

Conocimientos

Customer service

Written and verbal communication

Problem solving

Teamwork / interdisciplinary teamwork

Sales-oriented / program initiatives

Educación

High school diploma

Healthcare management or marketing degree desirable

CNA or healthcare worker experience preferred

Herramientas

EPIC

AIDA referrals processing

EMR data entry

Descripción del empleo

Green Valley Rehabilitation Center has an exciting opportunity for an enthusiastic and customer service driven admissions/marketing professional for an Admissions Coordinator position!

Green Valley Rehabilitation Center is proud to be rated 4-stars in Quality of Resident Care and is part of the Volare Health portfolio of long-term care skilled nursing and short-term rehabilitation centers located in multiple states. We welcome our residents, their families, and our staff with warm hearts. While you make a difference in the daily lives of our residents, we support you with competitive market wages and help guide you along your career path.

In addition to excellent written and verbal communication, problem solving, and decision making abilities, the best candidate will possess the ability to work well with an interdisciplinary team. The ideal candidate will be passionate about connecting people with services, display a versatile, think-outside-the-box style, and have the drive to follow through on program initiatives.

Pay is $20.00/HR - $25.00/HR (DOE)

Responsibilities

• Coordinates with the nursing team to ensure rooms are ready for new admits, returning residents, and room changes.
• Coordinates with maintenance to ensure any repairs needed in the room are done.
• Coordinates with housekeeping to ensure that rooms are clean.
• Ensures that the admissions process enhances the customer experience, is seamless, and that all necessary customer service, documentation, and regulatory functions are completed in a pleasant, timely, and customer-friendly manner.
• Reviews EPIC, AIDA, and faxed referrals from clinics and hospitals. Ensures accurate data entry in EMR.
• Works closely with admissions director, director of nurses, and administrator to ensure census is maintained.
• Must adhere to Code of Conduct and Business Ethics policy, including documentation and reporting responsibilities.
• Participates in Quality Improvement activities as assigned.
• Some after hours, on call, and/or weekends may be required on occasion.
• This is a position in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holidays and working during inclement weather may be required.

Qualifications

• High school diploma required.
• Degree in health care management or marketing is desirable.
• Exposure to and understanding of the health delivery system, medical vocabulary, and background or interest in sales is desirable.
• Experience as a CNA or health care worker strongly preferred.
• 3-5 years of customer service experience in a similar role in a health care setting.
• Experience and/or training in medical terms, EPIC, and basic computer programs preferred.
• Understands and applies training from in-service education and has the ability to instruct personnel during training education and staff meetings.
• Familiar with insurance verification and requesting insurance authorization preferred.