Patient Admissions & Tours Specialist

Fundamental; Sumter (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flexible Spending Accounts

Tuition Reimbursement

Nursing Loan Repayment

401(k)

Paid Time Off

DailyPay

Pet Insurance Discount

Education programs

Job summary

Fundamental is seeking an Admissions Coordinator who will be the first contact for new patients and families. You will manage tours, coordinate admissions paperwork, and support discharge planning to ensure a smooth patient experience.

This role requires healthcare familiarity, ability to travel locally, and a customer-service orientation. You will train staff on tour processes and engage referral sources to increase admissions, while maintaining compliance and compassionate care.

Qualifications

• 1+ years of experience in an Admissions position in healthcare environment.
• Long term care experience required.
• Knowledge of medical terminology – ability to discuss clinical evaluations with physicians and other care givers within facility.
• Must be able to travel locally by personal automobile as required.
• Reliable transportation required.

Responsibilities

• Develop and manage initial contact as necessary with discharge planner, family, or responsible party to initiate tour and follow-up procedures.
• Manage the tour process using established tour practices that promote effective conversion of referrals to admissions, and ensure timely and effective tours are conducted and other staffs are trained to tour in the Admission Coordinator’s absence.
• Manage the admissions process, to include the use of all mandatory admissions paperwork, timely and accurate completion of paperwork, courteous treatment of residents and family members, and implementation of quality/expectation setting guidelines where appropriate. They also provide pertinent information about incoming residents to all relevant departments within the facility.
• Develop and implement internal in servicing of key employees regarding their role in the admissions process.
• Conduct external sales activity with current referral sources to increase census.

Skills

Admissions experience

Long term care experience

Medical terminology knowledge

Local travel

Reliable transportation

Job description

Fundamental is seeking an Admissions Coordinator who will be the first contact for new patients and families. You will manage tours, coordinate admissions paperwork, and support discharge planning to ensure a smooth patient experience.

This role requires healthcare familiarity, ability to travel locally, and a customer-service orientation. You will train staff on tour processes and engage referral sources to increase admissions, while maintaining compliance and compassionate care.