Healthcare Admissions & Safety Concierge

Universal Health Services; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal Health Services is seeking a security/reception professional to greet patients, manage front-desk operations, and support safety across clinical areas. The role includes patient observation, information gathering, and assisting with transfers and belongings.

You will act with urgency in daily operations while maintaining patient privacy and safety. This is an on-site position with hospital-based responsibilities.

Qualifications

• Knowledge of hospital emergency codes.
• Ability to perform phone/reception responsibilities.
• Strong customer service and communication skills.
• Demonstrates ability to maintain composure in a fast-paced setting.

Responsibilities

• Greet new incoming patients and respond to their needs.
• Observe patients and assist with transfers and belongings as needed.
• Collect patient information and maintain accurate records.
• Respond to security concerns and ensure a safe environment.

Skills

Phone/reception duties

Security awareness

Customer service

Multitasking

Communication skills

Written communication

Problem solving

Education

High School diploma or equivalent

Job description

Universal Health Services is seeking a security/reception professional to greet patients, manage front-desk operations, and support safety across clinical areas. The role includes patient observation, information gathering, and assisting with transfers and belongings.

You will act with urgency in daily operations while maintaining patient privacy and safety. This is an on-site position with hospital-based responsibilities.