Patient Admissions & Safety Concierge

Universal Health Services, Inc.; Raleigh (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Universal Health Services, Inc. is seeking a security-focused team member to support patient care areas and front-desk activities in a hospital setting.

The role includes greeting patients, monitoring safety, and assisting with patient transfers and belongings. Candidates should have a High School diploma or equivalent and at least 6 months of reception or behavioral health technician experience, preferably in healthcare.

Qualifications

• High School diploma or equivalent.
• At least 6 months of reception or behavioral health technician experience, preferably in a hospital or other institutional setting.
• Current North Carolina Driver’s License.
• Knowledge of hospital emergency codes.
• Ability to perform phone/reception responsibilities and take accurate messages.
• Strong customer service skills.
• Ability to deal with multiple interruptions.
• Understanding of basic patient safety concepts and how to interact with patients and families.

Responsibilities

• Perform a variety of security and safety related functions.
• Greet new incoming patients and observe patients.
• Gather patient information and conduct contraband searches as needed.
• Assist with transferring patients and patient belongings.

Skills

Reception duties

Security awareness

Customer service

Phone handling

Education

High School diploma

Job description

Universal Health Services, Inc. is seeking a security-focused team member to support patient care areas and front-desk activities in a hospital setting.

The role includes greeting patients, monitoring safety, and assisting with patient transfers and belongings. Candidates should have a High School diploma or equivalent and at least 6 months of reception or behavioral health technician experience, preferably in healthcare.