Healthcare Admissions Coordinator - Shape Transitions

Kirkwood Wellness & Rehabilitation; Independence (MO); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Kirkwood Wellness & Rehabilitation is seeking an Admissions Coordinator to lead the admissions process from initial inquiry to resident arrival. You will collaborate with hospitals, physicians, case managers, social workers, families and internal teams to ensure timely admissions and strong census growth, while delivering exceptional customer service.

The ideal candidate is organized, personable, and detail-oriented, passionate about helping families through transitions in their healthcare

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare admissions or related fields preferred.
• Skilled nursing, rehabilitation, long-term care, hospital, hospice, or healthcare marketing experience strongly preferred.
• Excellent communication and customer service skills required.
• Strong organizational and time management abilities.
• Experience with insurance verification and healthcare documentation preferred.
• Comfortable building relationships with physicians, hospitals, and community partners.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Coordinate the entire admissions process from referral through admission.
• Respond promptly to inquiries from hospitals, physicians, families, and referral sources.
• Conduct facility tours for prospective residents and families.
• Review referrals and screen prospective residents for admission eligibility.
• Gather and review clinical information to determine admission appropriateness.
• Verify insurance benefits and financial eligibility prior to admission.
• Coordinate with hospital discharge planners, physicians, case managers, and social workers.
• Complete all admission documentation accurately and efficiently.
• Prepare resident rooms and coordinate admission logistics with nursing staff.
• Ensure a smooth and welcoming admission experience for residents and families.
• Build and maintain strong relationships with hospitals and referral partners.
• Participate in marketing activities and community outreach to support census growth.
• Maintain accurate records within electronic admissions systems.
• Assist with daily census management and occupancy goals.
• Address resident and family concerns professionally and promptly.
• Participate in morning clinical and admissions meetings.
• Promote the facility's services and communicate the value of Heritage Wellness & Rehabilitation to referral sources and prospective residents.

Skills

Healthcare admissions

Skilled nursing

Rehabilitation

Discharge planning

Case management

Healthcare marketing

Customer service

Communication skills

Organizational skills

Electronic admissions systems

Education

High school diploma or equivalent

Tools

Electronic admissions systems

Job description

Kirkwood Wellness & Rehabilitation is seeking an Admissions Coordinator to lead the admissions process from initial inquiry to resident arrival. You will collaborate with hospitals, physicians, case managers, social workers, families and internal teams to ensure timely admissions and strong census growth, while delivering exceptional customer service.

The ideal candidate is organized, personable, and detail-oriented, passionate about helping families through transitions in their healthcare