Healthcare Admissions Concierge

Cedar Sinai Park; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Cedar Sinai Park in Oregon is seeking an organized Admissions Support Specialist to create a smooth admissions experience for residents and families.

You will coordinate referrals through arrival, support the admissions process, and work closely with nursing, admissions, and the business office to ensure accurate, timely documentation.

This on-site role emphasizes customer service, attention to detail, and HIPAA-compliant processes in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience in admissions, administrative support, healthcare, or related role preferred.
• Experience with admissions paperwork, medical records, census management, or healthcare admin systems is a plus.

Responsibilities

• Coordinate and facilitate the admissions process with documentation completed accurately and on time.
• Communicate with hospitals, insurance providers, clinical teams, residents, and families regarding referrals and admissions.
• Assist with insurance verification, financial eligibility, authorizations, and other pre-admission requirements.
• Prepare, organize, and maintain admission paperwork and resident records.
• Help ensure resident pay status and census information are accurate and current.
• Provide backup support to the Business Office Manager and maintain daily census records when needed.
• Conduct facility tours and provide prospective residents and families with information about services.
• Track referrals and admissions and communicate potential barriers or delays to leadership.

Skills

Friendly demeanor

Organized

Multi-tasking

Communication

Reliability

Confidentiality

Office technology

Customer service

Job description

Cedar Sinai Park in Oregon is seeking an organized Admissions Support Specialist to create a smooth admissions experience for residents and families.

You will coordinate referrals through arrival, support the admissions process, and work closely with nursing, admissions, and the business office to ensure accurate, timely documentation.

This on-site role emphasizes customer service, attention to detail, and HIPAA-compliant processes in a fast-paced healthcare setting.