Healthcare Admissions Assistant — Welcome & Coordinate

Apache-Junction-Health-Center; Apache Junction (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

Apache-Junction-Health-Center is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with nursing, social services, and administrative staff to ensure a smooth admissions process for residents and families.

The role includes scheduling admissions, handling pre-admission assessments, verifying insurance, and maintaining compliant records. Strong communication and organizational skills are essential to provide empathetic service in a healthcare setting.

Qualifications

• Experience in admissions or healthcare settings is strongly preferred.
• Knowledge of Medicare/Medicaid and insurance verification processes.
• Excellent communication, interpersonal and customer service skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Be the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Apache-Junction-Health-Center is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with nursing, social services, and administrative staff to ensure a smooth admissions process for residents and families.

The role includes scheduling admissions, handling pre-admission assessments, verifying insurance, and maintaining compliant records. Strong communication and organizational skills are essential to provide empathetic service in a healthcare setting.