Admissions Concierge — Welcoming & Coordinating Care

Aviara Healthcare Center in; Encinitas (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Aviara Healthcare Center is seeking an Admissions Assistant to support the Admissions Coordinator and help welcome new residents and families. You will coordinate admissions, verify insurance, and maintain accurate records while collaborating with nursing, social services, and administrative staff to ensure a smooth transition.

The role emphasizes empathetic service, attention to detail, and effective communication, with a schedule from Wednesday to Sunday and a pay rate of $22.00 to $25.00 per

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Interpersonal skills

Customer service

Organization

Attention to detail

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Aviara Healthcare Center is seeking an Admissions Assistant to support the Admissions Coordinator and help welcome new residents and families. You will coordinate admissions, verify insurance, and maintain accurate records while collaborating with nursing, social services, and administrative staff to ensure a smooth transition.

The role emphasizes empathetic service, attention to detail, and effective communication, with a schedule from Wednesday to Sunday and a pay rate of $22.00 to $25.00 per