Healthcare Administrative Receptionist

Aveanna Healthcare; Fort Worth (TX); On-site; USD 1,102,000 - 1,378,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Paid Vacation Days

Paid Sick Days

Monthly Bonus Potential

401(k) Employer Matching

Employee Stock Purchase Plan

Tuition Discounts/ Reimbursement

Nationwide Footprint with advancement

Awards and Recognition

Employee Relief Fund

Employee Resource Groups

Job summary

Aveanna Healthcare is seeking a Medical Receptionist – Operations Specialist for our Fort Worth office. This entry-level role focuses on delivering excellent customer service as the first contact for clients and families; requires strong organization and multi-tasking in a fast-paced environment.

The position handles general office duties, onboarding support, credentialing, and payroll coordination. English proficiency and a willingness to grow with Aveanna are essential.

Qualifications

• High School Diploma or equivalent required; College Degree a PLUS.
• Payroll and/or human resources experience.
• Microsoft Office Suite proficiency, especially Word and Excel.
• Team player with strong organizational skills and multi-tasking ability.
• Home Health experience a PLUS; English proficiency, bilingual a PLUS.

Responsibilities

• Provide top level customer service to internal and external clients for branch operations.
• Handle general office duties: scanning, filing, calls, emails, mail, invoices, supplies.
• Coordinate compliance tasks including recruiting/onboarding, file completion, credentialing, risk management.
• Manage medical records: data entry, organization, distribution of plans of care, office communication standards.
• Assist payroll: review weekly timesheets, audit payroll files, point of contact for caregiver payroll inquiries.

Skills

Payroll experience

HR experience

Microsoft Office

English proficiency

Team player

Multi-tasking

Organization skills

Bilingual

Education

High School Diploma or equivalent

College degree a PLUS

Tools

Word

Excel

Job description

Medical Receptionist – Operations Specialist

Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission isto revolutionize the way homecare is delivered,one patient at a time. Our team consists of operational and clinical support staff in our local office, and bedside clinicians in local patient homes.

This Entry-level, front office position provides excellent customer service as a true first glimpse into Aveanna’s mission and Core Values. Proficiency with office administrative tools, the ability to multi-task , and strong organizational skills will be essential in this rol e.

Schedule: In - Office Role, Monday –Friday , Standard Office Hours

Location: 1200 Summit Avenue, Suite 880 Fort Worth, TX 76102

Compensation:$18 + Hourl y, plus monthly bonus potential

What our Operation al Support Staff find s , working at Aveanna :

• Compassion and Purpose - B e an integral part of the impact we make first-hand
• Community and Connection- B uild relationships with nurses and families
• Appreciation and Teamwork-We recognize and reward both individual and team success
• Growth and Inclusion- Career and Skillset Advancement Opportunities
• Excitement and Happiness- A place to call HOME

Benefits

• Health, Dental, Vision, and Company-paid Life Insurance
• Paid Holidays, Paid Vacation Days, Paid Sick Days
• Fun Day and Inclusion Day
• Monthly Bonus Potential
• 401(k) Savings Plan with Employer Matching
• Employee Stock Purchase Plan with Employee Discount
• Tuition Discounts and Reimbursement Program (conditions apply)
• Nationwide Footprint w/advancement opportunities
• Awards and Recognition Program
• Employee Relief Fund
• Employee Resource Groups

Operations Specialist Responsibilities

• The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location’s clinical operational support activities.
• General Office Support duties including but not limited to scanning or filing of documentation and records, answering incoming calls, emails and faxes, mail distribution, invoice processing, and office supply ordering
• Compliance Coordination duties including but not limited to recruiting and onboarding support, personnel file completion, credentialing, and risk management
• Medical Records Clerk duties including but not limited to data entry, organization, and distribution of physician plans of care, and upholding overall office communication standards
• Payroll Assistant duties including but not limited to reviewing weekly time sheets, auditing weekly payroll file, and acting as primary point of contact for location caregiver payroll inquiries

Operations Specialist Qualifications

• High School Diploma or equivalent required, College Degree a PLUS
• Payroll and/or human resources experience
• Knowledge of Microsoft Office Suite, proficient in Word and Excel
• Team player, organization skillset and ability to multi - tas k
• Home Health experience is a PLUS
• Proficient in English, Bilingual a PLUS

AveannaHealthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

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