Healthcare Administrative Coordinator

Prestera Center for Mental Health Services; Point Pleasant (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

Prestera Center for Mental Health Services in Point Pleasant, WV seeks an administrative support specialist to manage front-desk tasks and data entry using the Electronic Health Record system. The role requires accurate verification of consumer information, scheduling, and effective communication with clients and staff.

The position emphasizes strong customer service, ability to handle multiple tasks, and coordination with site directors on daily operations and telehealth setup as needed.

Qualifications

• Ability to handle multiple tasks and maintain accuracy amid interruptions.
• Proficient in Microsoft Word and Excel; comfortable learning additional software.
• Excellent oral and written communication skills; strong customer service orientation.

Responsibilities

• Responds to all communications (IM, phone, email) directly or by routing to the appropriate staff.
• Uses EHR to enter schedules, co-payments, demographics, payer info, etc.
• Verifies consumer information at each visit to ensure accuracy in the EHR.
• Processes benefits verification for various payers; supports scheduling with approved providers.
• Assists telehealth setup and coordinates with staff to explain the process to consumers.
• Attends trainings and staff meetings; covers at other clinic sites as needed.

Skills

Office procedures

Microsoft Word

Microsoft Excel

Multitasking

Oral and written communication

Customer service

Education

High School Diploma/GED

Tools

Electronic Health Record (EHR)

Job description

Prestera Center for Mental Health Services in Point Pleasant, WV seeks an administrative support specialist to manage front-desk tasks and data entry using the Electronic Health Record system. The role requires accurate verification of consumer information, scheduling, and effective communication with clients and staff.

The position emphasizes strong customer service, ability to handle multiple tasks, and coordination with site directors on daily operations and telehealth setup as needed.