Medical Assistant I — Patient Care & Frontline Support

Massachusetts General Hospital; Boston (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a patient services role to support healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.

The role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing

Qualifications

• High School Diploma or Equivalent required.
• BLS Certification and Certified Medical Assistant preferred.
• 0–1 year direct MA or medical field experience preferred.

Responsibilities

• Interview patients to obtain medical information, measure vital signs, and record data.
• Show patients to examination rooms and prepare equipment for providers.
• Record medical history and test results in medical records.
• Perform general office duties and liaise with departments while advocating for patients.

Skills

Interpersonal skills

Communication skills

Time management

Privacy compliance

Vital signs

Medical terminology

EHR proficiency

Team collaboration

Problem solving

Education

High School Diploma or Equivalent

Tools

EHR systems

Job description

Mass General Brigham is seeking a patient services role to support healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.

The role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing