Healthcare Admin Supervisor: Scheduling & Records

Zumbro Valley Health Center; Rochester (MN); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) and Roth 401(k) with Employer M

Life Insurance

Paid Time Off

EAP

Free Parking

Job summary

Zumbro Valley Health Center in Rochester, MN is seeking an Administrative Supervisor to lead the Support Services department, including front desk Clinical Records, scheduling, payer eligibility, and related admin functions.

The ideal candidate has an associate degree in business administration (bachelor’s preferred) and 2+ years of office management experience, with strong leadership and a focus on accuracy and client service. This is a full-time, on-site role with competitive benefits.

Qualifications

• Associate’s degree in business administration or related field required.
• Bachelor’s degree in business administration or related field preferred.
• Minimum of two years of prior office management experience.
• Knowledge of office operations, scheduling, EHR, billing processes, and insurance payers required.
• Supervisor experience preferred.

Responsibilities

• Hire, train, supervise, and support employees within the Support Services department.
• Establish and manage staff schedules to ensure coverage and efficient daily operations.
• Oversee Clinical Records processes for accurate, timely release of records.
• Oversee centralized scheduling to ensure accurate and efficient appointment scheduling.
• Monitor payer eligibility and insurance verification processes to ensure coverage accuracy.
• Develop and maintain quality control processes to ensure accuracy in scheduling, records, eligibility, and billing.
• Identify opportunities to improve workflows, efficiency, and quality across the department.
• Develop and maintain training materials for onboarding and training new employees.
• Monitor and evaluate employee performance with coaching and formal reviews.

Education

Associate's degree in business administration

Bachelor's degree in business administration

Tools

Electronic Health Records (EHR)

Job description

Zumbro Valley Health Center in Rochester, MN is seeking an Administrative Supervisor to lead the Support Services department, including front desk Clinical Records, scheduling, payer eligibility, and related admin functions.

The ideal candidate has an associate degree in business administration (bachelor’s preferred) and 2+ years of office management experience, with strong leadership and a focus on accuracy and client service. This is a full-time, on-site role with competitive benefits.