Healthcare Admin Operations Leader

Partner's Healthcare; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking an experienced Administrative Services Manager to oversee the daily operations of administrative services across the organization. The role focuses on coordinating staff, improving workflows, and ensuring compliance with hospital policies to support strategic goals.

You will supervise administrative staff, manage budgeting for office resources, and assist in preparing reports for senior leadership while acting as a liaison to hospital leadership.

Qualifications

• Bachelor's degree required in business, healthcare administration, or related field.
• 5-7 years of experience in administrative management, preferably in healthcare.
• 2-3 years in a supervisory or leadership role.
• Experience mentoring a team is a plus.
• Master's degree preferred in business administration or related field.

Responsibilities

• Manages daily administrative operations, including scheduling, correspondence, and office logistics.
• Coordinates with department heads to align administrative support with department needs.
• Monitors and improves office workflows to increase efficiency.
• Ensures compliance with hospital policies, procedures, and regulatory requirements.
• Supervises and trains administrative staff, managing performance and development.
• Oversees budgeting for office supplies and administrative resources.
• Assists in preparing reports, presentations, and documentation for senior leadership.
• Acts as liaison between the administrative team and hospital leadership.

Skills

Organization

Communication

Office software

Multitasking

Team mentoring

Education

Bachelor's Degree in Business Administration / Healthcare Administration

Tools

Microsoft Office

HRIS systems

Job description

Mass General Brigham is seeking an experienced Administrative Services Manager to oversee the daily operations of administrative services across the organization. The role focuses on coordinating staff, improving workflows, and ensuring compliance with hospital policies to support strategic goals.

You will supervise administrative staff, manage budgeting for office resources, and assist in preparing reports for senior leadership while acting as a liaison to hospital leadership.