Healthcare Admin Coordinator II: Operations & Impact

tuftsmedicine; Boston (MA); On-site; USD 45,000 - 62,000; Full time

Job summary

Tufts Medicine in Boston seeks an experienced Administrative role to provide organizational support, management of daily operations, and coordination of program activities within a healthcare setting. The position emphasizes strategic planning, data-driven decision making, and cross-functional collaboration with leadership and clinical teams.

The ideal candidate has at least 2 years of administrative experience, ideally in healthcare, and may hold a high school diploma or equivalent.

Qualifications

• Two (2) years' administrative experience required.
• High school diploma or equivalent preferred.
• Five (5) years' administrative experience in healthcare setting preferred.
• Bilingual candidates preferred.

Responsibilities

• Collaborates with leadership to continuously improve service outcomes aligned with hospital mission and scope of service.
• Oversees day-to-day functions including budget compliance/payroll, staffing, scheduling, front desk operations, revenue capture, and prior authorization as needed.
• Acts as first level go-to person for clerical needs of the program including timesheets, office supply and check requests, mail, and billing.
• Develops and disseminates program workflows to improve efficiency.
• Coordinates staffing patterns based on volume and needs to ensure uninterrupted patient care.
• Collects, analyzes, and makes decisions from data and statistics.
• Facilitates communication within and outside the department with internal and external stakeholders.
• Conducts meetings to discuss policies and updates to enhance care delivery.
• Ensures department compliance with regulatory standards (ACR/JCAHO/ACOS).
• Participates in Quality Improvement activities for strategic planning and accreditation preparation.
• Participates in interview process and orientation planning for new employees.
• Communicates progress to management to achieve goals.

Skills

Administrative experience

Bilingual

Education

High school diploma or equivalent

Job description

Tufts Medicine in Boston seeks an experienced Administrative role to provide organizational support, management of daily operations, and coordination of program activities within a healthcare setting. The position emphasizes strategic planning, data-driven decision making, and cross-functional collaboration with leadership and clinical teams.

The ideal candidate has at least 2 years of administrative experience, ideally in healthcare, and may hold a high school diploma or equivalent.