Healthcare Admin & Billing Support Specialist

Optum; Houston (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, offers a clerical-focused role in Houston. The Department Support Specialist I will support physicians with administrative tasks, eligibility analysis, and reporting, ensuring accurate billing and strong patient service.

Ideal candidates have a high school diploma, EPIC PM Front Desk training, and at least 1 year in administrative healthcare roles, with proficiency in Microsoft Office. Local benefits and growth opportunities are provided.

Qualifications

• High School diploma or GED required.
• Completion of EPIC PM Front Desk Class and Hospital Charge Capture.
• 1+ years of general administrative experience with 6 months medical insurance verification or scheduling experience; OR 1 year in a related KSC role.
• Proficient knowledge of Microsoft Office.

Responsibilities

• Perform clerical and typing duties for physicians and management staff.
• Analyze eligibility media.
• Utilize system applications for reporting purposes.
• Interpret multiple medical plan benefits to maximize accurate collections.
• Provide excellent customer service and patient interaction.
• Promote teamwork and respect within the healthcare team.
• Support 1–5 physicians.

Skills

Microsoft Office

Administrative support

Customer service

Education

High School diploma or GED

EPIC PM Front Desk Class and Hospital Charge Capture

Job description

Kelsey-Seybold Clinic, part of the Optum family, offers a clerical-focused role in Houston. The Department Support Specialist I will support physicians with administrative tasks, eligibility analysis, and reporting, ensuring accurate billing and strong patient service.

Ideal candidates have a high school diploma, EPIC PM Front Desk training, and at least 1 year in administrative healthcare roles, with proficiency in Microsoft Office. Local benefits and growth opportunities are provided.