Clinic Department Support Specialist I

Texas Health Institute; Webster, Northern (TX, KY); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Department Support Specialist I to provide clerical and typing support for physicians and leadership. The role supports 1-5 physicians and emphasizes accurate medical billing, patient service, and teamwork in a Houston area clinic.

Under the Clinic Administrator, you will interact with patients, use system applications for reporting, and ensure high-quality service while aligning with the clinic's care standards.

Qualifications

• High School diploma or GED from an accredited program.
• Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture.
• 1+ years of general administrative experience and 6+ months medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers
• Proficient knowledge of Microsoft Office

Responsibilities

• Analyzes eligibility media.
• Utilizes various system applications for reporting purposes.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction.
• Endorses mutual respect amongst all members of the healthcare team.
• Promotes an efficient and effective team.
• Demonstrates a positive attitude and creates a caring environment and favorable impression of KSC welfare.

Skills

Spanish language

Customer service

Communication

Education

High School diploma or GED

EPIC PM Front Desk Class and Hospital Charge Capture

Tools

Microsoft Office

Job description

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Department Support Specialist I to provide clerical and typing support for physicians and leadership. The role supports 1-5 physicians and emphasizes accurate medical billing, patient service, and teamwork in a Houston area clinic.

Under the Clinic Administrator, you will interact with patients, use system applications for reporting, and ensure high-quality service while aligning with the clinic's care standards.