Healthcare Admin Assistant - Front Desk, Early Hours

Acadia Healthcare; Portland (OR); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Semi-Annual Bonus

Medical Insurance

401(k) plan

Paid vacation

Early morning hours

Growth opportunities

Job summary

Acadia Healthcare's East Portland CTC in Portland, Oregon is seeking an Office Assistant to support the Administrative team in an Opioid Treatment Program environment. The role focuses on front-desk duties, patient check-in, billing support, and general administrative tasks in a fast-paced clinic.

Ideal candidates have a high school diploma, healthcare front-desk experience, proficiency with computers and billing processes, and a professional, confidential approach aligned with HIPAA

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare administrative roles.
• Comfortable working in an opioid treatment program (OTP) / recovery environment.
• Skilled in answering phones, greeting patients, and providing front-desk support.
• Experience with billing processes, patient check-in, and appointment scheduling.
• Proficient with computer systems, word processing, and basic data entry.
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing).
• Strong organizational skills, attention to detail, and ability to multitask.
• Professional and courteous communication skills (in person, by phone, and in writing).
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.

Responsibilities

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Skills

Front desk

Phone handling

Billing processes

Data entry

HIPAA compliance

Confidentiality

Multitasking

Organization

Customer service

Education

High school diploma

Tools

Billing software

EHR systems

Office equipment

Job description

Acadia Healthcare's East Portland CTC in Portland, Oregon is seeking an Office Assistant to support the Administrative team in an Opioid Treatment Program environment. The role focuses on front-desk duties, patient check-in, billing support, and general administrative tasks in a fast-paced clinic.

Ideal candidates have a high school diploma, healthcare front-desk experience, proficiency with computers and billing processes, and a professional, confidential approach aligned with HIPAA