Administrative Assistant- Temporary PT

Acadia Healthcare; Lakeland (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Semi-Annual Bonus

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation and sick time

Early morning hours

Job summary

Acadia Healthcare's Lakeland Comprehensive Treatment Center seeks an Administrative Assistant for a temporary part-time role in the OTP clinic. Responsibilities include front-desk support, patient check-in, billing data entry, and scheduling, with early morning hours and a focus on compliance and confidentiality.

The position emphasizes teamwork with clinicians, ongoing patient enrollment tasks, and insurance/billing assistance, all while maintaining HIPAA and 42 CFR Part 2 standards.

Qualifications

• High school diploma or equivalent required.
• Previous administrative experience in a healthcare setting.
• Comfortable working in an opioid treatment program (OTP) / recovery environment.
• Skilled in answering phones, greeting patients, and providing front-desk support.
• Experience with billing processes, patient check-in, and appointment scheduling.
• Proficient with computer systems, word processing, and basic data entry.
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing).
• Strong organizational skills, attention to detail, and ability to multitask.
• Professional and courteous communication skills (in person, by phone, and in writing).
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.

Responsibilities

• Answer telephones and greet patients as front-desk support.
• Perform general administrative tasks and maintain office records.
• Assist with patient enrollment, check-in, and scheduling.
• Support billing reports and insurance processing as needed.
• Operate front desk during peak hours and assist staff when unavailable.
• Maintain confidentiality and adhere to HIPAA/42 CFR Part 2.

Skills

Front-desk support

Billing processes

Appointment scheduling

Telephone etiquette

Data entry

HIPAA compliance

Confidentiality

Education

High school diploma or equivalent

Tools

Computer systems

Word processing

Job description

Overview

Outpatient Opioid Treatment Program (OTP)

*This is a Temporary Part Time Position*

Seeking: Administrative Assistant

Temporary Part Time Hours: Monday - Friday 4:45 AM - 12:00 PM.

Our Benefits:

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunityfor growth that is second to none in the industry

Our Team:

Lakeland Comprehensive Treatment Center (CTC), located in Lakeland, FL, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to providefull-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Administrative Assistant:

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities as an Office Assistant:

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state’s background screening requirements.

To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage:

https://info.flclearinghouse.com/

Applicants are encouraged to review these requirements before applying.

Qualifications

Your Education, Skills, and Qualifications:

• High school diploma or equivalent required

• Previous administrative experience in a healthcare setting

• Comfortable working in an opioid treatment program (OTP) / recovery environment

• Skilled in answering phones, greeting patients, and providing front-desk support

• Experience with billing processes, patient check-in, and appointment scheduling

• Proficient with computer systems, word processing, and basic data entry

• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)

• Strong organizational skills, attention to detail, and ability to multitask

• Professional and courteous communication skills (in person, by phone, and in writing)

• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations

• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.

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