Healthcare Admin Assistant - Evening Shift

Boston Neurobehavioral Associates; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Provident Fund

Leave Encashment

Gratuity

Health Insurance

Inflation Bonus

Housing Allowance

Patient Seen Bonus

Eid Bonus

Job summary

Citadel Healthcare Management hires an Administrative Assistant to ensure smooth daily operations. You will manage appointments, maintain patient records, handle payments, and deliver exceptional customer service while supporting the office.

Ideal candidates have a high school diploma (associate preferred), experience in US healthcare administration or customer service, strong communication and MS Office skills, and the ability to multitask with confidentiality.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience in US healthcare administration or US customer service is advantageous.
• Strong communication and interpersonal skills; ability to maintain confidentiality.

Responsibilities

• Schedule patient appointments to optimize clinician time.
• Maintain patient records and collect accurate contact and insurance information.
• Process cash or card payments and coordinate with billing.
• Provide prompt, empathetic customer service and follow up as needed.

Skills

Attention to Detail

Multitasking

Communication Skills

Customer Service

Team Collaboration

Education

High school diploma or equivalent

Associate degree preferred

Tools

MS Office

Healthcare management software

Job description

Citadel Healthcare Management hires an Administrative Assistant to ensure smooth daily operations. You will manage appointments, maintain patient records, handle payments, and deliver exceptional customer service while supporting the office.

Ideal candidates have a high school diploma (associate preferred), experience in US healthcare administration or customer service, strong communication and MS Office skills, and the ability to multitask with confidentiality.