Healthcare Account Supervisor — Hybrid & Growth Focus

Navisync; Morristown (NJ); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hybrid work model

Medical, Dental and Vision Benefits

Company-paid Life Insurance

401K with 50% match

Discretionary Annual Bonus

Tuition Reimbursement

Generous PTO

Job summary

Navisync in Morristown, NJ seeks an Account Supervisor to drive client satisfaction and project success, ensuring timely, efficient delivery aligned with client expectations and business objectives.

The role acts as the primary service delivery manager and client advocate, fostering strong relationships, promoting transparency, and ensuring a seamless flow of communication between clients and internal teams, with accountability for project profitability and strategic value.

Qualifications

• 4–6 years of experience with minimum 1 year in market access and patient support programs.
• College degree or equivalent work experience required.
• Oncology experience preferred.
• 0–2 years of management experience.
• Strong oral and written communication skills.

Responsibilities

• Drive client satisfaction and project success, ensuring alignment with client expectations and business objectives.
• Maintain detailed meeting notes and client status reports; prepare reports.
• Lead internal kickoff meetings; develop and route project briefs; oversee comment resolutions.
• Provide budget estimates for new projects, monitor budgets, and draft SOWs; contribute to revenue projections.
• Serve as pitch captain for new business opportunities and nurture client relationships to identify growth opportunities.

Skills

Market access

Patient support programs

Oncology experience

People management

Written communication

Education

College degree

Tools

Veeva

iMeet

Job description

Navisync in Morristown, NJ seeks an Account Supervisor to drive client satisfaction and project success, ensuring timely, efficient delivery aligned with client expectations and business objectives.

The role acts as the primary service delivery manager and client advocate, fostering strong relationships, promoting transparency, and ensuring a seamless flow of communication between clients and internal teams, with accountability for project profitability and strategic value.