Healthcare Account Manager, PBM Solutions

CVS Health Corporation; Washington; On-site; USD 44,000 - 102,000; Full time

Benefits offered by this job

Health benefits

Bonus program

Paid time off

Job summary

CVS Health Corporation is seeking an Account Manager to serve as the primary liaison for clients and oversee daily PBM operations. You will coordinate across internal teams, track issues, and ensure timely delivery while building strong, long-lasting relationships with key stakeholders.

The role requires strong organizational and communication skills, 4 years of client services or account management experience, and willingness to travel up to 20%.

Qualifications

• 4 years of experience in a client services-based environment or account management.
• Excellent organizational, verbal and written interpersonal communication skills.
• Ability to travel up to 20% and coordinate across multiple teams.

Responsibilities

• Issue tracking - engaging internal departments to resolve client issues and provide updates.
• Driving practical and creative solutions to complex client scenarios.
• Engaging appropriate resources and coordinating with internal or client teams to drive resolution.
• Meeting deadlines and client guarantees, ensuring commitments are met.

Skills

Client management

Communication skills

Organizational skills

Problem solving

On-camera meetings

Education

Bachelor's Degree or equivalent

Job description

CVS Health Corporation is seeking an Account Manager to serve as the primary liaison for clients and oversee daily PBM operations. You will coordinate across internal teams, track issues, and ensure timely delivery while building strong, long-lasting relationships with key stakeholders.

The role requires strong organizational and communication skills, 4 years of client services or account management experience, and willingness to travel up to 20%.