Healthcare PBM Account Manager: Client Solutions Lead

CVS Health Corporation; Missouri; Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking an Account Manager to serve as the primary contact for clients and oversee day-to-day PBM operations. You will coordinate with cross-functional teams to ensure timely and accurate delivery of client requests, maintaining strong relationships with key business stakeholders and providing professional, responsive service.

Travel up to 20% is required; a Bachelor's degree or equivalent experience is needed, along with 4 years in client services or account management.

Qualifications

• 4 years of experience in a client services-based environment or account management.
• Excellent organizational skills.
• Excellent verbal and written interpersonal communication skills.
• Strong problem solving and critical thinking skills.
• Able to be on camera for meetings with reliable attendance.

Responsibilities

• Issue tracking - coordinate with internal departments to resolve client issues.
• Drive practical and creative solutions to complex situations.
• Engage internal or client resources to drive issue resolution.
• Meet deadlines and client guarantees for timely delivery.

Skills

Client services

Account management

Organizational skills

Communication

Problem solving

Education

Bachelor's degree or equivalent

Job description

CVS Health is seeking an Account Manager to serve as the primary contact for clients and oversee day-to-day PBM operations. You will coordinate with cross-functional teams to ensure timely and accurate delivery of client requests, maintaining strong relationships with key business stakeholders and providing professional, responsive service.

Travel up to 20% is required; a Bachelor's degree or equivalent experience is needed, along with 4 years in client services or account management.