Healthcare Account Manager — PBM Client Partnerships

CVS Health Corporation; New Mexico; Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking an Account Manager to serve as the primary point of contact for clients, overseeing PBM operations and coordinating with cross-functional teams. You will handle issue resolution, ensure timely delivery, and travel up to 20% for client visits and meetings, while maintaining high quality service and professional communication.

Bachelor’s degree required with 4 years in client services; this full-time role includes comprehensive benefits and performance-based

Qualifications

• 4 years of experience in a client services-based environment or previous account management
• Excellent organizational skills
• Excellent verbal and written interpersonal communication skills
• Strong problem solving skills
• Able to be on camera for meetings with reliable attendance

Responsibilities

• Manage issue tracking from start to resolution with updates to the client
• Drive practical and creative solutions for complex situations
• Engage internal or client resources to resolve issues efficiently
• Meet deadlines and Client Performance Guarantees

Skills

Client services experience

Organizational skills

Interpersonal communication

Problem solving

On-camera presence

Education

Bachelor’s Degree or equivalent work experience

Job description

CVS Health Corporation is seeking an Account Manager to serve as the primary point of contact for clients, overseeing PBM operations and coordinating with cross-functional teams. You will handle issue resolution, ensure timely delivery, and travel up to 20% for client visits and meetings, while maintaining high quality service and professional communication.

Bachelor’s degree required with 4 years in client services; this full-time role includes comprehensive benefits and performance-based