Healthcare Account Manager, PBM Client Relations

CVS Health Corporation; South Carolina; Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking an Account Manager to serve as the primary contact for clients, overseeing day-to-day PBM operations and collaborating with cross-functional teams to deliver on client requests.

The role emphasizes excellent communication, reliability, and professional client service, with travel up to 20% and a base pay range reflecting location and experience. Full-time position with comprehensive benefits.

Qualifications

• 4 years of experience in a client services-based environment or account management.
• Excellent organizational skills.
• Excellent verbal and written interpersonal communication skills.
• Strong problem solving and critical thinking skills.
• Able to be on camera for meetings with reliable attendance.

Responsibilities

• Coordinate and manage client requests from start to finish.
• Track issues and drive timely resolution with cross-functional teams.
• Engage internal or client resources to resolve complex situations.
• Meet deadlines and client guarantees while ensuring accuracy.

Skills

Client services

Account management

Communication

Problem solving

Video meetings

Education

Bachelor's degree

Job description

CVS Health Corporation is seeking an Account Manager to serve as the primary contact for clients, overseeing day-to-day PBM operations and collaborating with cross-functional teams to deliver on client requests.

The role emphasizes excellent communication, reliability, and professional client service, with travel up to 20% and a base pay range reflecting location and experience. Full-time position with comprehensive benefits.