Healthcare Account Manager: Client Relations & Delivery

CVS Health Corporation; Louisiana; Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking an Account Manager to serve as the client’s primary contact for day-to-day PBM operations. You will coordinate with cross-functional teams to ensure timely, accurate delivery and maintain professional relationships with key stakeholders.

The role requires 4 years in client services or account management, strong organizational and communication skills, and the ability to travel up to 20%.

Qualifications

• 4 years of experience in a client services-based environment or previous account management experience
• Excellent organizational skills
• Excellent verbal and written interpersonal communication skills
• Strong problem solving and critical thinking skills
• Able to be on camera for meetings with reliable attendance

Responsibilities

• Issue tracking - Engaging internal departments and client resources to work on outstanding issues from start to resolution while providing routine updates to the client.
• Driving Practical & Creative Solutions - Critically thinking about complex situations to find optimal outcome.
• Engaging Appropriate Resources - Discuss information at varying degrees of complexity, at varying stages of progression, and engage internal or client resources best appropriate to drive issue resolution.
• Work within Deadlines and Client Guarantees - Drive resolution within a timely manner and ensure that all Client Performance Guarantees are met.

Skills

Client management

Communication

Organizational skills

Problem solving

On-camera meetings

Travel flexibility

Education

Bachelor's degree or equivalent

Job description

CVS Health Corporation is seeking an Account Manager to serve as the client’s primary contact for day-to-day PBM operations. You will coordinate with cross-functional teams to ensure timely, accurate delivery and maintain professional relationships with key stakeholders.

The role requires 4 years in client services or account management, strong organizational and communication skills, and the ability to travel up to 20%.