Health & Welfare Implementation Lead

TELUS; Atlanta (GA); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Flexible benefits

Hybrid/remote work options

Generous 401K match

3 weeks vacation or more

Job summary

TELUS Health is seeking an Health and Welfare Implementation Manager in Atlanta to lead a team of consultants delivering client projects across the US and Canada. You will guide scope, timelines, and quality while fostering continuous improvement and client partnerships.

You will plan resources, mentor team members, and coordinate with project management and service delivery to ensure smooth implementations and ongoing production support in a dynamic healthcare technology environment.

Qualifications

• 5+ years of software implementation experience in benefits/HR/payroll
• 2+ years of client management across multiple clients
• Strong understanding of SDLC and configuration
• Knowledge of Health & Welfare or insurance industry
• Excellent written and verbal communication skills

Responsibilities

• Lead delivery of high-quality implementations and production support
• Direct a team of consultants and analysts through coaching and performance management
• Plan schedules and allocate resources; provide weekly status updates
• Build strong client relationships and define success criteria
• Identify risks to client satisfaction and address them proactively
• Ensure accurate, up-to-date documentation at hand-off

Skills

Implementation leadership

Client management

Communication

Problem solving

Team coaching

Tools

SQL

Job description

TELUS Health is seeking an Health and Welfare Implementation Manager in Atlanta to lead a team of consultants delivering client projects across the US and Canada. You will guide scope, timelines, and quality while fostering continuous improvement and client partnerships.

You will plan resources, mentor team members, and coordinate with project management and service delivery to ensure smooth implementations and ongoing production support in a dynamic healthcare technology environment.