Health & Training Services Specialist

HASC; Baton Rouge (LA); Hybrid; USD 32,000 - 48,000; Full time

Job summary

HASC in Baton Rouge, LA is seeking a Customer & Health Service Representative responsible for supporting training, customer service scheduling, and occupational health testing across the organization. You'll work with trainees, instructors, and medical staff to ensure compliant, efficient, and professional service delivery.

You will open/close eLearning labs, check in trainees, verify IDs, proctor exams, schedule courses, process registrations, and support testing protocols.

Qualifications

• Strong customer service and communication skills (written and oral).
• Ability to work independently and adapt to varied environments.
• Willingness to travel and work at different locations as needed.

Responsibilities

• Greet and process trainees, verify credentials, and issue badges.
• Handle fax registrations, payments, and course requirement confirmations.
• Use custom software applications for scheduling and trainee management.
• Respond to customer inquiries and assist other departments during peak periods.

Skills

Customer service

Communication

Independence

Decision-making

Attention to detail

Cross-training

Software proficiency

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Internet Explorer

Job description

HASC in Baton Rouge, LA is seeking a Customer & Health Service Representative responsible for supporting training, customer service scheduling, and occupational health testing across the organization. You'll work with trainees, instructors, and medical staff to ensure compliant, efficient, and professional service delivery.

You will open/close eLearning labs, check in trainees, verify IDs, proctor exams, schedule courses, process registrations, and support testing protocols.