Health Systems Performance Lead (Lean & Change)

U.S. Department of Veterans Affairs; Kansas City (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

The Supervisory Health System Specialist is located within the Office of High Reliability and aligns under the Office of the Medical Center Director at the Kansas City VA Medical Center.

The incumbent oversees and implements the Health Care System's Performance Improvement program - applying Lean - Six Sigma - coaching - project management - and training; advising leadership on strategic plans and guiding major facility-wide projects through execution.

Responsibilities

• Major duties include evaluating the performance of the Systems Redesign staff.
• Conducting interviews and tentatively selecting candidates for positions.
• Assigning work to subordinates and holding staff accountable for performance.
• Analyzing data and conducting background research on the issue.
• Developing statistical models to measure success of improvement actions.
• Leading a team through a rigorous project management process utilizing Lean Six Sigma and related disciplines.
• Providing timely decisions to unions on complaints and ensuring knowledge of negotiated agreements.
• Identifying and providing for staff development and training needs.
• Facilitating transformative quality, safety, effectiveness, and efficiency improvement efforts.
• Acting as project lead for healthcare and operational improvement projects across the medical center.
• Coaching and training audiences at all levels throughout performance improvement projects.
• Aligning performance improvement teams, resources, and plans.

Job description

The Supervisory Health System Specialist is located within the Office of High Reliability and aligns under the Office of the Medical Center Director at the Kansas City VA Medical Center.

The incumbent oversees and implements the Health Care System's Performance Improvement program - applying Lean - Six Sigma - coaching - project management - and training; advising leadership on strategic plans and guiding major facility-wide projects through execution.