Health Systems Customer Outcomes Lead (Remote)

LeanTaaS; USA; Remote; USD 90.000 - 125.000; Vollzeit

Benefits dieser Stelle

Stock options

401(k) match

Healthcare benefits

Paid time off

Zusammenfassung

LeanTaaS is seeking a Customer Outcomes Manager to maximize value for customers using our lean, predictive analytics software. You will build deep relationships with executives across health systems, articulate ROI to CFOs and leaders, and influence the product roadmap with customer insights.

Travel to client sites and collaborate with Account Managers to grow presence across health systems. You will guide customers through operational improvements, run analytics to track performance, and

Qualifikationen

• Bachelor’s degree in health sciences, engineering, business administration, or related field.
• Experience in healthcare management consulting, customer success, project management, or health system roles.
• Proven ability to learn and drive growth without waiting for instruction.

Aufgaben

• Establish and maintain relationships with customer executive teams through reviews and relationship strategies.
• Articulate product ROI and operational benefits to hospital leadership.
• Refine product vision by communicating customer stories to product managers and contributing feature ideas.
• Ensure adoption of product enhancements at customer sites and provide training on new features.

Kenntnisse

Client-facing

Healthcare industry

Executive communication

Project management

Data analysis

Cross-functional collaboration

C-suite exposure

Time zone flexibility

Travel 25-50%

Ausbildung

Bachelor’s degree in health sciences, engineering, business administration, or related field

Tools

Excel

Tableau

Jobbeschreibung

LeanTaaS is seeking a Customer Outcomes Manager to maximize value for customers using our lean, predictive analytics software. You will build deep relationships with executives across health systems, articulate ROI to CFOs and leaders, and influence the product roadmap with customer insights.

Travel to client sites and collaborate with Account Managers to grow presence across health systems. You will guide customers through operational improvements, run analytics to track performance, and