Health Systems Account Manager — AI Healthcare Solutions

Premier Global Links LLC

San Francisco (CA)

Hybrid

USD 160,000 - 210,000

Full time

4 days ago

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Benefits offered by this job

Competitive equity package

Job summary

Premier Global Links LLC is seeking an Account Manager – Health Systems in San Francisco, CA. The role focuses on owning post-implementation relationships with hospital and health system customers, building executive-level ties across clinical, pharmacy, IT and operations, and driving product adoption to demonstrate measurable ROI.

You will develop account plans, lead MBRs and QBRs, and manage renewals with upsell opportunities.

Qualifications

3–7 years of experience in Account Management, Customer Success, or related roles.
Experience managing strategic or enterprise customer relationships.
Strong communication and relationship-building skills, including senior executives.

Responsibilities

Own post-implementation relationships with hospital and health system customers.
Build trusted relationships with clinical, pharmacy, IT, operational, and executive stakeholders.
Drive product adoption across departments and customer use cases.
Track and communicate measurable outcomes related to efficiency, quality, patient impact, and ROI.
Develop account plans and lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).
Manage customer renewals and identify upsell and cross-sell opportunities.
Identify account risks involving change management, resources, and workflow alignment.
Collaborate with Product, Design, Engineering, and Sales to resolve customer challenges.
Communicate customer feedback and product usage insights to support improvements.