Strategic Health Systems Account Manager – AI SaaS

Premier Global Links; San Francisco (CA); Hybrid; USD 160,000 - 210,000; Full time

Job summary

Premier Global Links LLC is seeking an experienced Account Manager – Health Systems to manage post-implementation relationships within hospitals and health systems. You will strengthen executive partnerships, drive product adoption, and demonstrate measurable outcomes to support long-term growth.

The role requires navigating complex healthcare organizations, engaging senior stakeholders, and collaborating with product, design, engineering, and sales teams to resolve challenges and optimize value.

Qualifications

• 3–7 years in Account Management or related roles.
• Experience managing strategic or enterprise relationships.
• Experience engaging senior executives.
• Ability to navigate complex healthcare organizations.
• Experience driving adoption, retention, renewals and measurable outcomes.
• Strong analytical and organizational skills.

Responsibilities

• Own post-implementation relationships with hospital and health system customers.
• Build trusted relationships with clinical, pharmacy, IT, operational, and executive stakeholders.
• Drive product adoption across departments and customer use cases.
• Track and communicate measurable outcomes related to efficiency, quality, patient impact, and ROI.
• Develop account plans and lead Monthly and Quarterly Business Reviews.
• Manage renewals and identify upsell/cross-sell opportunities.
• Identify risks involving change management, resources, and workflow alignment.
• Collaborate with Product, Design, Engineering, and Sales to resolve challenges.
• Communicate customer feedback and usage insights to inform product improvements.

Skills

Account Management

Enterprise Relationships

Healthcare Experience

Executive Communication

Cross-functional Collaboration

Data-Driven Outcomes

Job description

Premier Global Links LLC is seeking an experienced Account Manager – Health Systems to manage post-implementation relationships within hospitals and health systems. You will strengthen executive partnerships, drive product adoption, and demonstrate measurable outcomes to support long-term growth.

The role requires navigating complex healthcare organizations, engaging senior stakeholders, and collaborating with product, design, engineering, and sales teams to resolve challenges and optimize value.