Health-Related Services Support Representative - Remote

Working Solutions; Texas; Remote; USD 17,000 - 26,000; Full time

Benefits offered by this job

Flexible schedule

Telecommute

Job summary

Working Solutions LLC in the United States is seeking a Support Specialist to help members access health-related services. You will provide thoughtful, solutions-focused service, guide members through eligibility and applications, and help remove barriers to care on every call.

This contract role offers flexible scheduling, a telecommute setup, and earnings potential up to $18.60 per hour based on 60 minutes of interaction. Training and HIPAA compliance are required to protect member privacy.

Qualifications

• Ability to provide excellent customer service.
• Exceptional verbal and written communication skills.
• Tech-savvy and avid computer user.
• Calm and empathetic nature. Must follow HIPAA regulations on each call.

Responsibilities

• Support members in accessing health-related services and guide them through eligibility and applications.
• Provide thoughtful, solutions-focused service and help remove barriers to care.

Skills

Excellent customer service

Verbal communication

Written communication

Tech-savvy

Empathy

HIPAA compliance

Job description

Support members in accessing essential health-related services that go beyond traditional care. As a Support Specialist, you will provide thoughtful, solutions-focused service, guide members through eligibility and applications, and help remove barriers to care. If you are passionate about helping others and want work that truly makes a difference, this is your opportunity to be part of something meaningful.

Call types can include:

• Rent Assistance
• Climate Related Issues
• Food Benefits
• Filing Complaints

Earnings Potential

Earn $0.31/customer interaction minute Contractors are guaranteed a minimum of 39 minutes for each hour if available for the full 60 minutes. On average, contractors can earn up to the equivalent of $18.60/hr

Schedule

Flexible schedule opportunities - you create your own schedule!

Schedule available hours Monday-Friday, 10am - 7pm cst.

Skills Needed

• Ability to provide excellent customer service.
• Exceptional verbal and written communication skills.
• Tech-savvy and avid computer user.
• Calm and empathetic natureMust follow HIPAA regulations on each call

Technology Requirements

• Personal computer (no tablet)
• Broadband internet connection, recommended at least 10 MBPS
• Wired internet connection, such as cable, fiber optic, or DSL (no Wi-Fi, satellite, or mobile internet)
• Windows 11 operating system
• Windows Security/Microsoft Defender Antivirus (included in Windows 11 and free to use), running and up to date
• Wired USB headset with microphone.
• A smart phone and be willing to accept texts related to program work.
• Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.
• *Full PC requirements

Important Information

We are currently unable to work with contractors residing in Oregon, California, New York, Pennsylvania, or Washington state for this program. Contractors must also successfully pass a criminal background check.

Contractual Relationship

The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.

Date Posted: 2026-11-06

Valid Through: 2026-11-30

Language Requirement: English

Working Solutions

Telecommute

United States

Call Center Customer Service;Medical